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Susanta S. has a comprehensive work experience spanning over 20 years. Susanta began their career as an IT Systems Consultant at Royal Bank of Scotland Business, where they worked on various projects involving system analysis, coding, testing, and production support. Susanta then joined Fidelity Investments-Fidelity Capital Market Technology Group as an IT Systems Consultant, where they were involved in a re-engineering project for the MDS system, redesigning the data architecture and enhancing system functionality.

Susanta then moved on to State Farm Insurance as an IT Systems Consultant, working on the Enterprise ECS program and developing use cases, creating UIs, and providing data support for various projects. At Utica National Insurance Group, they served as an IT Systems Consultant and Project Manager, coordinating between the business and IT departments and providing 24x7 production support.

Next, Susanta joined WellPoint as an IT Business Consultant, where they advised teams on migration initiatives and implementation of NPI strategies. Susanta also acted as a Subject Matter Expert in Claims, Pricing, Clinical, and Provider Network domains for major projects. At Emdeon Business Services, they worked as a Senior IT Consultant, focusing on enhancements for improving the functionalities of Denial Manager and Payment Manager product suites.

Susanta then joined UnitedHealth Group as an Enterprise Solution Architect, where they played a vital role in highly complex enterprise programs, including ICD10, HIPAA 5010 implementation, and Healthcare Reform initiatives. Susanta also conducted research on reject rates from state MMIS systems and implemented projects to reduce rejections.

Afterwards, Susanta joined Innovation Care Partners as a Director of Program Management and Operations. Their responsibilities included managing and delivering clinical integration programs related to Health Information Exchange, vendor selection and integration, and quality assurance initiatives.

Currently, Susanta is working at Vitalant as a Senior Director of IS Quality & Compliance. In this role, they provide IT quality oversight to multiple business members and affiliates nationwide, supports major initiatives for blood bank and transfusion related software applications, and ensures regulatory compliance and software quality governance.

Overall, Susanta S. has demonstrated proficiency and expertise in various areas of IT, including system analysis, project management, quality assurance, and software engineering, effectively contributing to the success of the organizations they have worked with.

Susanta S. has a Bachelor of Engineering degree from IIEST, Shibpur. The field of study for this degree is not specified. They also have a Master of Business Administration degree in Marketing/Marketing Management from Indira Gandhi National Open University.

In terms of certifications, Susanta has obtained the following:

- TOGAF 9 Level 2 certification from The Open Group, obtained in 2014.

- Certified Business Analysis Professional (CBAP) certification from IIBA, obtained in September 2010.

- Project Management Professional (PMP) certification from Project Management Institute, obtained in January 2007.

- Certified ScrumMaster certification from Scrum Alliance, obtained in July 2015.

Furthermore, Susanta has pursued additional educational opportunities. They completed a FAHM program in Health/Health Care Administration/Management from the Academy for Healthcare Management (AHIP) in 2011. They are currently enrolled in a certification program in IT in Blood Banking & Transfusion Services from the Association for the Advancement of Blood & Biotherapies (AABB), which is set to be completed in 2023.