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Shannon Mooney is a seasoned technical writer with extensive experience spanning over two decades in various industries. Currently serving as a Contract Technical Writer at Vital Data Technology since October 2024, Shannon has previously held roles such as Owner of Celebration Crafts, providing vinyl design and home decor services, and has worked with several other organizations, including Centric Consulting and Clearsense, in technical writing and documentation management. Notable contributions to the global ABM enterprise include coordinating an extensive inventory process for software applications at The Intersect Group. With a Master's degree in Technical and Professional Communication from Southern Polytechnic State University and a Bachelor's degree in Computer Science from Southern College of Technology, Shannon brings a strong educational background to the field.