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Bethel Fung currently serves as the Head of Customer Success at Visualping, where responsibilities include leading a proactive Customer Success program, managing customer health KPIs, and refining processes to enhance customer lifecycle efficiency. Bethel has significant experience in client services and operations, previously holding positions such as Sr. Client Services Consultant at MOSAIC by Omnira Software, Senior Client Success Manager at Symend, Manager of Customer Success at Quorum Software, Technical Business Analyst at Entero Corporation, Software Developer at Emergis, and Software Developer Intern at Autodesk. Bethel holds a BSc in Software Engineering from the University of Calgary, acquired between 1998 and 2003.