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Melissa Hickman has a wealth of experience in the hospitality industry, starting from their role as a Dining Room Attendant at The Nittany Lion Inn to their current position as the National Sales Director at VisitPITTSBURGH. Throughout their career, Melissa has held various managerial roles in event planning and food and beverage management at reputable hotels such as Hyatt Regency Seattle and Grand Hyatt Denver. Melissa's expertise lies in creating memorable experiences for clients, managing budgets, and collaborating with various departments to ensure successful events. Melissa holds a Bachelor's degree in Hotel, Restaurant, and Institutional Management from Penn State University.