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Donald Lilley Jr. has a strong background in technology and business intelligence. Donald is currently serving as the Director of Technology and Business Intelligence at Visit Baltimore. Before that, they founded Troubleshooters LLC and held the position of CEO and Founder. Donald also served on the Board of Directors at La Raza Center - University of Delaware. Donald's previous roles include working in information technology at J.J. McDonnell & Co Inc and as the Manager Of Information Systems and Technology at Visit Baltimore. Donald was also the Mid Atlantic Regional IT Manager at Group 1 Automotive and an IT Field Engineer at OTG Management. Earlier in their career, Donald worked as an Implementations Specialist at MICROS Systems Inc and as the Vice President & CFO at Chillboy Global.

Donald Lilley Jr.'s education history includes a Bachelor of Science (BS) degree in Operations Management from the Alfred Lerner College of Business & Economics at the University of Delaware. Donald attended this institution from 2005 to 2010. In 2012 to 2013, Donald pursued coursework in Logistics, Materials, and Supply Chain Management at the University of Maryland. As for additional certifications, they obtained the CompTIA Security+ certification from CompTIA in March 2021.