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Karsten Rösecke is an experienced customer care professional with a strong background in various customer service roles. Currently serving as a Customer Care Manager at Visable since August 2017, responsibilities include addressing customer inquiries in both German and English, handling complaints, providing product consulting, and resolving technical issues. Previous roles include Project Coordinator and Script Consultant at Sprigchild Productions, Customer Supporter at Jimdo GmbH, and positions at multiple organizations where Rösecke specialized in customer support, complaint management, and product advice. Rösecke's extensive experience in customer interaction and management has been built over a career spanning several positions since 1996, starting as a Sachbearbeiter Freischaltung at Talkline GmbH. Education includes a Mittlere Reife from the Berufliche Schule des Kreises Pinneberg and Realschule am Probstenfeld Elmshorn.