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Terrell Jones is a Learning and Development Consultant at Visa, where employment began in October 2013. In addition to this role, Terrell serves as Co-Chair of the Visa Black Employee Resource Group. Previous positions at Visa include Senior Technical Instructor and Technical Training Instructor, as well as Chair of the same ERG. Terrell founded Culture Cookies in January 2012 and held the position of Technical Project Manager at Agilysys from October 2002 to January 2012, managing high-profile customer projects and providing operational consultation. Terrell also worked as a Senior Applications Engineer, Systems Engineer I & II, Software Engineer I at Talaris, and Application Engineer at TheMan.com. Educational background includes a degree in Industrial Technology with a focus on Computer Science from California Polytechnic State University-San Luis Obispo, completed between 1994 and 1999.