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Gloria Ruiz is a seasoned professional with extensive experience in program management and operational leadership within the technology and financial services sectors. Currently serving as the Director of Solutioning and Enablement for LAC at Visa since June 2022, Gloria has held several key positions at ACI Worldwide from February 2012 to January 2021, where notable contributions include enhancing sales strategies, fostering customer relationships, and achieving high activation and retention rates. Gloria's earlier roles at S1 Corporation and Processa S.A.S. involved managing significant operations and projects across Latin America, focusing on customer satisfaction and successful project implementation. Gloria holds a Business Administration Specialist degree from Universidad EAN and a Systems Engineer degree from Universidad Católica de Colombia.