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Dinesh Sivakumar is an accomplished professional with extensive experience in transformation leadership and agile advisory across multiple sectors, including Insurance, Healthcare, Energy, Banking, and Credit Rating. Currently serving as Associate Director at Virtusa since February 2012, Dinesh has spearheaded significant agile transformation initiatives and led a $40 million program for omni-channel customer servicing. Prior roles include Global Program Manager at Tata Consultancy Services, where Dinesh orchestrated global underwriting and claims transformation programs, and Analyst Programmer at Ramco Systems. Dinesh holds an Executive Master of Business Administration in Healthcare Management, a Post Graduate Diploma in Operations Management, and a Bachelor of Engineering in Information Technology, in addition to ongoing studies in interaction design.