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Serj Kalfayan has a diverse work experience spanning multiple industries. Serj started their professional career as a Staff Accountant at American Homes 4 Rent in September 2015 and worked there until January 2017. Serj then joined Regency Lighting as a Quotation Specialist from January 2017 to June 2018, and subsequently transitioned into a Recruiter role from July 2018 to June 2019. Following this, Serj worked at Robert Half as a Recruiting Manager from May 2019 to September 2020. Serj then joined Rocket Mortgage in September 2020 as a Senior Mortgage Banker and stayed there until January 2023. Currently, Serj is an Account Executive at JumpCrew, where they started working in January 2023.

Serj Kalfayan completed their Bachelor of Science degree in Business Administration and Accounting from The Master's University between 2010 and 2012. Serj also attended Los Angeles Pierce College at an unknown time but did not obtain a degree or specify a field of study. Serj Kalfayan has additional certifications in "Etiquette & Productivity," "Slack Basics," and "Make Slack Your Digital HQ" obtained from Slack in January 2023.