virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn andis then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.

Enterprise Software

Call Center

Mobile

Cloud

Internet

Software

Apps

virtualQ

Jens Kuehnapfel

Ulf Kühnapfel

Sales / Vertrieb

Marketing & Sales Development

Sales and Marketing

Engineering

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Sales / Vertrieb

Team members

Other teams at virtualQ

Marketing & Sales Development

Sales and Marketing

Engineering

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Sales / Vertrieb

Team members

Other teams at virtualQ

Marketing & Sales Development

Sales and Marketing

Engineering

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