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Samantha Silva is an experienced program manager specializing in translation services for the Payment Card Industry Security Standards Council (PCI SSC) at Virtual, Inc. since August 2017. In this role, Samantha oversees translation operations, ensuring quality and timely delivery while managing end-to-end projects. Prior positions at PCI SSC include program specialist, coordinator, and associate, where Samantha contributed to strategic planning, program management, and customer support. Earlier career experiences include a business development intern at CommunityRoot, household manager and childcare provider, receptionist at Town Line Inn, and childcare provider. Samantha holds a Bachelor's degree in Business Administration and Management from Northeastern University and an Associate's degree in the same field from North Shore Community College.