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Melisa Prolaz has held a variety of roles in the marketing and digital media industry since 2011. In 2020, they became the Head of Marketing at Virtasant, a leading provider of cloud, product development, and outsourcing services. Prior to that, they were with UniCredit Bank Bosna i Hercegovina, where they grew from a junior to a marketing team lead and managed the team for three years. Melisa also held the role of President (NGO) at Initiative Group Alpbach in Sarajevo (IGAS), where they were responsible for team management, overseeing and planning the activities of the organisation, external communication (public relations), execution of communication strategies, project management, and organisation and facilitation of events and workshops.

Melisa Prolaz has a comprehensive education history. Melisa obtained a Bachelor's degree in Finance Management from The School of Economics and Business in Sarajevo between 2005 and 2008. Melisa then went on to obtain a Master's degree in Banking and Insurance from the same institution between 2008 and 2011. In 2016, they completed a Master of Science (MSc) in Business Finance from Queen Mary University of London. Additionally, Melisa Prolaz has obtained numerous certifications, including an Advanced Content Marketing Exam from Semrush in 2022, an Advanced Google Analytics course from Udemy in 2022, a Google Analytics Reports and Dashboards with Data Studio from Udemy in 2020, a Growth Hacking with Digital Marketing from Udemy in 2020, a The Complete SQL Bootcamp from Udemy in 2020, a Become a Product Manager from Udemy in 2020, a PR and Media relations Training and Mentorship program from The Technical Assistance for Civil Society Organisations (TACSO) in 2014, an Adobe Web Designer from Algebra (Authorized Adobe Training Center) in 2009, an Advanced Google Analytics from Google in 2021, an Inbound Marketing from HubSpot Academy in 2021, an Email Marketing from HubSpot Academy in 2021, and a HubSpot Marketing Software from HubSpot Academy in 2021.