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Ishraf Ahmad is an experienced product leader with a strong background in enhancing client and member experiences across multiple organizations. Currently serving as Head of Product for Member and Client Experience at Virta Health since April 2022, Ishraf has previously held senior leadership roles at Optum and UnitedHealth Group, focusing on product strategy and digital solutions. With a solid foundation in customer experience and continuous improvement methodologies from tenure at Best Buy, Ishraf has successfully driven transformative initiatives that align business processes with customer expectations. Ishraf is also the founder of Forex Realty Consultants, which gained media recognition for its innovative approach in the real estate sector. Educational qualifications include a Bachelor of Arts in Political Science from Carleton College and experience at Northwestern University's Kellogg School of Management.