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The Public Relations and Communication Team at Virginia 811 is responsible for developing and implementing strategic communication plans to raise awareness about safe digging practices and the importance of contacting 811 before any excavation activities. This team engages with the public through various channels, including media relations, community outreach, and digital marketing campaigns, to promote the organization's mission of protecting underground utilities. They also manage relationships with regional stakeholders and handle the dissemination of critical information related to utility protection and safety.