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Eoin Hegarty is a seasoned professional with extensive experience in product management and service delivery within the telecommunications sector. Currently serving as Senior Product Manager for Service Excellence at Virgin Media Ireland since January 2022, Eoin leads a team focused on operational strategy and high-quality service delivery. Previous roles at Virgin Media include Technology Service Delivery Senior Manager and Systems Support Manager, where Eoin contributed to enhancing customer experience and operational efficiency. Eoin's career began at UPC Ireland and included positions that emphasized technical support and provisioning excellence, as well as early experience in logistics at Dell. Eoin holds a Bachelor of Science in Production Management from the University of Limerick.