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John Niles is a seasoned professional with extensive experience in program management and healthcare operations. Currently serving as a Supportability Program Manager at both athenahealth and Virence Health since 2018, John Niles has demonstrated expertise in developing support strategies. Prior to these roles, John Niles held various positions at GE Healthcare, including Knowledge Management Lead and Service Relationship Manager, extending back to 2003. Earlier career achievements include serving as Office Manager at Coppell Family Medical Center, where oversight of daily operations for a family practice was key, and a long tenure at Imperial Hotel Corporation, culminating in the role of Vice President of Operations. John Niles' educational background includes studies at William & Mary and Thomas Nelson Community College.