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Kimberly Cook is a Governance, Risk & Compliance Specialist II at Sinch Mailgun since April 2023, and a Law Enforcement Transcriber/Editor for VIQ Solutions since March 2020, focusing on high-accuracy transcription of law enforcement audio. Previously, Kimberly served as a Senior Vendor Management Associate at Homepoint, managing vendor oversight and conducting risk assessments, as well as a Business Continuity Analyst. Prior roles include Program Project Manager and Team Lead at HP, and National Accounts Coordinator at Tyco SimplexGrinnell, with early experience as a Calltaker/Dispatcher for emergency services at the City of Rio Rancho. Educational qualifications include a High School Diploma from Rio Rancho High School and attendance at The University of New Mexico.