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Adam W. is a seasoned professional with extensive experience in customer success, account management, and digital marketing across various sectors, including education and retail. Currently serving as a Senior Customer Success Manager at Instructure since May 2018, Adam leads global initiatives to enhance customer-centric services and optimize internal processes. Prior roles include Customer Success Manager at Vipers Run Club, Senior Account Manager at Wolff Design Pty Ltd, Digital Marketing Manager at Bodyboard King, Client Services Manager at Integrated Workforce Solutions, and Senior Business Development Manager at NAPCO Global. Adam also has a foundational background as Director at HBDistribution Pty Limited and Project Manager at Kaplan Professional Australia. Education includes an accelerated course in Digital Marketing from General Assembly and an Advanced Diploma in Tourism and Hospitality Management from William Blue College.