Gianluca Cicerone is currently a Professional in B2C & After Sales Processes at Villeroy & Boch Group, a position held since 2025. They previously served as a Specialist in Customer Service from 2021 to 2025, where they led subprojects in Salesforce Service Cloud and handled customer inquiries and complaints. Gianluca began their career at Villeroy & Boch as a Sachbearbeiter in Technical Customer Service from 2017 to 2021. They earned a Bachelor Professional in Wirtschaft, Unternehmensführung from Akademie für Betriebs- und Unternehmensführung between 2018 and 2021.
Location
Saarland, Germany
This person is not in the org chart
This person is not in any offices