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Matthew Bass possesses extensive experience in facilities management, particularly in leadership roles at Village Green since June 2007. As the Director of Facilities Training and Assistant Regional Facilities Director, responsibilities include mentoring Service Managers across multiple states, enhancing team performance, and improving service delivery. Previous roles as Service Manager involved managing technician teams, optimizing occupancy through effective service request management, and budget oversight. Prior to Village Green, Matthew gained field experience as a Field Installer at JMP Custom Heating and Cooling and served as Closing Manager at Forsters Auto Wash. Matthew holds an Associate's degree in Computer Drafting and Design and is currently pursuing a Bachelor's degree in Project Management from ITT Technical Institute.