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Sergio Encinas is an accomplished professional with extensive experience in client relations and regulatory compliance within the global landscape. Currently serving as Account Director and Business Relationship Manager at VikingCloud since April 2022, Sergio maintains daily communication with top VIP strategic enterprise clients while overseeing compliance programs for over 1 million merchants across multiple regions. Prior roles include Business Relationship Manager at Sysnet Global Solutions and Customer Success Manager at ControlScan, where Sergio focused on managing PCI compliance programs and fostering international partnerships. Earlier experiences as Compliance Specialist and Facility Manager, coupled with a solid educational foundation in International Relations and Romance Languages from the University of Georgia, further enhance Sergio's expertise in client management and compliance operations.