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Phung Thuy possesses extensive experience in the aviation industry, having commenced a career in 1996. Currently serving as Ground Operations Director at VietJet Air since April 2019, Phung Thuy previously held roles including GM Ground Operations at Jetstar Pacific Airlines, where responsibilities included managing airport policies and procedures, as well as overseeing contracted handling agents. Phung Thuy's background encompasses various positions in customer service and sales management, including roles at Pacific Airlines, where contributions involved developing sales channels and supporting travel agencies. Academic qualifications include a Master's degree in Business Administration and Management from UBIS and dual Bachelor's degrees in English Language and Literature from the University of Education - Hue City.