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Kirk Gillard is an experienced product owner and technical support manager at VidApp, where responsibilities include overseeing daily operations of the Technical Support Team and enhancing user satisfaction. Prior to VidApp, Kirk served as an Application Delivery and Support Analyst at Broadcast M.A.P. Limited, focusing on client-side support for media buyers and IT teams across Australia and New Zealand. Previous roles also include telecommunications specialist at Spark New Zealand and customer service support at Vocus Communications. Kirk holds a Bachelor of Science in Computer Science and Biology from the University of Canterbury and a Bachelor of Applied Science in Computer Science from The University of Waikato.