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Joy Forde, ARM, AIC, currently serves as Risk Manager at Victra - Verizon Authorized Retailer since January 2020. Prior to this role, Joy Forde held various positions at Bed Bath & Beyond from 2003 to 2019, including National Workers' Compensation/Risk Manager, where management of a comprehensive workers' compensation program across all 50 states and Canada was a key responsibility. Additional roles at Bed Bath & Beyond included Workers' Compensation Manager and Claims Specialist/Multi-Lines, focusing on claims resolution, vendor management, and compliance. Earlier experience includes serving as Senior Claims Examiner/Workers Compensation at Zurich North America from 1996 to 2003, responsible for investigating and managing workers' compensation claims. Joy Forde holds a Bachelor of Arts degree in Business Administration and Management from Upsala College.