Akanksha Gulati is an experienced professional currently serving as Chief of Staff at Vibram Group and Advisor for Customer Experience at Linfield University. Akanksha also contributes as a Founding Mentor at Women in Customer Success. Previously, Akanksha held the position of Chief of Staff to the CEO and Director of Global at BrightEdge, and worked as a Design Partner at Outline. Additional experience includes the role of Global Director of Growth and Success at Nanoheal, and Manager of Partners at Nexthink, a leader in digital experience management. Other significant roles include Social Media Manager for CRY America Inc., Sponsorship Chair for Women in Digital - USA, and Manager of Digital Service Management at BMC Software. Akanksha holds an M.B.A. in Marketing, Leadership, and Finance from NYU Stern School of Business, along with executive education in Digital Marketing from Northwestern University's Kellogg School of Management.