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Technical Platform Operations Specialist

Operations · Full-time · Global

Job description

WHAT YOU’LL DO

In the role of Technical Platform Operations Specialist, your primary responsibility is to serve as a crucial link between both internal and external teams, as well as the Product/Engineering teams, to guarantee the smooth functioning of our products including a Demand . Your duties will include orchestrating collaborative efforts among various internal departments, instructing others in the effective optimization of campaigns, and leveraging data to inform decision-making, especially in partnership with Programmatic Campaign Managers. This position is tasked with delivering technical support to all internal teams and playing a key role in the ongoing enhancement of Viant's trading platforms. 

THE DAY-TO-DAY

  • Work cross-functionally with internal teams to troubleshoot product and/or advertiser/publisher issues inclusive of any QA
  • Facilitate special projects to benefit the Ad Operations team and company
  • Oversee and execute all publisher integrations and 3rd party vendor certification tests
  • Provide 2nd level QA support for platform traders and work closely with Product/Engineering to identify and resolve system issues
  • Conceptualizes and/or Produce solutions for issues experienced by platform traders

GREAT TO HAVE

  • 1+ years of proven experience within an ad operations role or relevant experience
  • Experience with at least one or more ad serving technologies
  • Strong documentation skills for capturing the project and processes
  • Proven ability to learn and adopt new technologies
  • Basic knowledge of JS/HTML a plus
  • Bachelor’s Degree is required

WHO WE ARE

  • ® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a , earned Great Place to Work®  and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit.

LIFE AT VIANT

  • Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.

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