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Ronald Brown is an experienced IT professional currently serving as a Senior Desktop Support Analyst at Virginia Housing since August 2020. Prior to this role, Ronald held positions as a Desktop Support Analyst at the same organization and as a Network Engineer at Dominion Voice and Data from July 2017 to August 2020. Ronald's career began in retail, working as a Seasonal Sales Associate at Best Buy and progressing to a Sales Lead, where responsibilities included resolving customer complaints. Additional experience includes roles as a Desktop Support Technician at Capital Area Health Network and as a Sales Consultant at OfficeMax. Ronald holds a Bachelor's Degree in Management Information Systems from Virginia Commonwealth University, earned from 2010 to 2015.