Heidee Mae Abarca is an experienced consultant at VGW, serving as a Subject Matter Expert since March 2017. Previous roles include Senior Customer Service Representative at PawnHero Philippines, where responsibilities involved determining customer requirements and resolving issues from April 2015 to March 2017, and AMEX Senior Customer Support at FIS, providing assistance to customers from November 2012 to March 2015. Heidee also worked as a Retention Specialist at TSD Global Inc from March 2009 to November 2012, focusing on customer engagement and product education. Heidee holds a Bachelor’s Degree in Education from the Polytechnic University of the Philippines, earned between 2006 and 2008.
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