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Phillip Hardin began their work experience in 2013 as a Technical Support/Customer Account representative at Convergys. Phillip worked in this role from July 2013 to August 2015. In 2016, they joined Vexus Fiber as a NOC & Tier II Technical Support specialist. The exact end date for this position is not provided.

Phillip Hardin attended Texas Tech University from 2010 to 2013, where they studied Chemistry. Phillip did not obtain a degree during their time at the university. In July 2019, Phillip obtained the Cisco Certified Network Associate Routing and Switching (CCNA) certification from Cisco.