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Anuka Amaratunga is a Product Support Engineer at Vetstoria since October 2022, focusing on the technical support and enhancement of the company's online booking and appointment management platform for clients across the US, EU, and AP regions. Prior to this role, Anuka spent eight years at HSBC, where responsibilities included handling high-tier customer complaints as a Senior Banking Associate in the Premier Contact Centre, contributing to wealth and personal banking sales in the Outbound Contact Centre, and managing client queries in the Advance and Corporate Banking Contact Centre. Earlier experience includes a telemarketing position at Brumby's International Pvt Ltd, providing investment opportunities to overseas clients. Anuka is currently pursuing a Postgraduate Diploma in Professional Marketing from The Chartered Institute of Marketing and holds a BSc (Hons) in Business with International Management from Northumbria University, along with other marketing qualifications.