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Brittany Flaherty is an accomplished professional specializing in customer experience and marketing communications, currently serving as the Lead Customer Experience Coordinator at Veterinary Emergency Group since April 2023. With a strong background in social media marketing, Brittany excelled as the Social Media Marketing Manager at Hiveclass, where a significant growth in social media presence was achieved. Previous roles included Lead Customer Experience Manager, Marketing Communications Specialist, and Store Manager, showcasing expertise in client management, cross-functional collaboration, and sales. A graduate with a Bachelor of Arts in English Language, Writing, and Literature from the Borough of Manhattan Community College, Brittany’s educational foundation is complemented by experience as a Freelance Makeup Artist and various positions in retail and customer service, emphasizing a diverse skill set and dedication to enhancing customer engagement and brand presence.