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Donna E.M. Bailey is the Chief Operating Officer of Community Behavioral Health (CBH), a nonprofit 501c (3) corporation contracted by the City of Philadelphia to manage the delivery of behavioral health services for more than 700,000 eligible Medicaid recipients of Philadelphia County. This innovative program merges managed care expertise with community behavioral health and other human services systems to provide an integrated and comprehensive approach to serving the unique and diverse populations in Philadelphia.

Donna has held several leadership roles within CBH. In the past eight years, she has served as the Chief of Staff, Chief Operating Officer, and Compliance Officer, and most recently, in 2020, as the Interim Chief Executive Officer. As a member of CBH leadership, she has led cross-functional teams to develop systematic operations improvements, redesigned the credentialing process for network practitioners, and developed a robust internal compliance and risk management infrastructure.

Prior to her time at CBH, Donna held several leadership positions within the City of Philadelphia government. Among her accomplishments with the City, Donna facilitated the development of a major housing initiative yielding 2,500 new housing options for low-income and disabled Philadelphians.