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Jessica Rizza, BS, CVT has over seven years of experience in the veterinary industry. From 2013 to 2014, they worked as a Veterinary Assistant at Elmhurst Animal Care Center. In 2014, they began working at Banfield Pet Hospital as a Veterinary Technician. Her responsibilities included. . . In 2017, Jessica joined Identity Dental Marketing as a Project Manager, managing customer success and marketing projects from inception to fruition. In 2018, they moved to Trupanion - Medical Insurance for your Pet as a Territory Partner Associate, building relationships with veterinary professionals in the Chicagoland area. Currently, Jessica is the Head of Clinic Retention and Customer Experience Manager at Vetcove, where they create and maintains an engaged client base, receives inbound live chats and phone calls from veterinary organizations across the nation, and educates and trains hospital staff on how to use new programs and products.

Jessica Rizza has a diverse educational background. Jessica obtained an Associate's Degree in Veterinary/Animal Health Technology/Technician and Veterinary Assistant from Penn Foster in 2016. Jessica then attended Michigan State University from 2009 to 2013, where they earned a Bachelor's of Science in Zoology/Animal Biology and a Bachelor's degree in Zoology/Animal Biology. In December 2017, they obtained a certification as a Certified Veterinary Technician from Penn Foster.