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Heitor Endrigo Rocha's work experience includes serving as a Senior System Analyst - Team Lead at Vertiv, where they lead Brazil's infrastructure and service desk team, manages IT Department contracts, and collaborates on activities with IT site leads in the LATAM region. Prior to this, they worked at ThreeBond do Brasil as an IT Supervisor, where they provided leadership to the IT Department, analyzed and managed contracts for cost reduction and new investments, and formulated technological strategies. Heitor Endrigo also worked as an IT Specialist at ThreeBond do Brasil, where they provided service desk support, manipulated databases, and developed in Object Pascal and Java. Before that, they were an IT Specialist ERP at Associate Consulting, where they manipulated databases, developed in Object Pascal and Java, and created customizations and implemented systems. Heitor Endrigo began their career at Neovia Telecom, first as a Noc - Network Operations Center specialist, where they performed network monitoring and management, and later as a Technical Support Analyst, providing telephone support and configuring network interfaces.

Heitor Endrigo Rocha is currently pursuing a degree in Computer Engineering at Universidade Santo Amaro - Unisa, starting in 2019 and expected to graduate in 2023. In addition to their academic pursuit, Heitor has obtained several certifications including "Como Motivar sua Equipe a Aprender" and "Gestão por Resultados" from LinkedIn in 2023, "JavaScript (Basic)", "Problem Solving (Basic)", "Problem Solving (Intermediate)", "SQL (Basic)", and "SQL (Intermediate)" from HackerRank in 2022, "Oracle Data Integrator (ODI 12c) - Completo", "Tableau de A a Z - Modulo I - Business Analytics", and "Curso Desenvolvedor Web NodeJS e MongoDB" from Udemy in 2021, "Sintaxe Básica em JavaScript" from Digital Innovation One Inc. in 2021, "MCSA Windows Server 2016" from Green Tecnologia in 2018, "Programming with PL/SQL" from Ka Solution in 2017, and "MTCNA" from MikroTik in 2010.