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Vertical Screen's IT team is led by the Vice President of Information Technology, Randall Cole, who has been in the IT field for more than 20 years and specializes in enterprise networking and security. Randall manages their Information Technology department including IT personnel, software systems, network infrastructure, Help Desk operations and security. Randall is a Microsoft Certified Systems Engineer (MCSE), Certified Project Management Professional (PMP), ITIL Certified and Certified Information Systems Security Professional (CISSP).

Prior to joining Vertical Screen, Randall was the Director of IT Operations for INC Research. Randall received a Master of Science degree in information science from Pennsylvania State University.