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Elisa C. has extensive experience in client service management within the e-commerce and omnichannel sectors, currently serving as E-commerce & Omnichannel Global Client Service Manager at Versace since August 2021, after previously holding the role of Associate Manager. Prior to Versace, Elisa worked at Moncler as an Omnichannel Client Service Coordinator for the EMEA region from January 2019 to July 2021. Elisa's career began at Abramo Deutschland GmbH, where roles included Service Manager and Operations Manager for Yoox Net-A-Porter Group and first-level customer care in Europe and Russia. Educational qualifications include a degree in Foreign Languages for Business & Economics and a degree in Interpreting & Translating from Universit¨¤ degli Studi 'Gabriele d'Annunzio'? di Chieti, complemented by a recent stint at 24ORE Business School in February 2024.