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Rachelle Tsao is a skilled Business Data Analyst II at Verizon, specializing in leveraging Adobe Analytics and other technical tools to enhance customer journey insights and optimize conversion rates. With prior experience as a Digital Analyst for both Ultra Mobile and Mint Mobile, Rachelle focused on monitoring critical metrics to drive revenue growth. Rachelle's background includes roles as a Marketing Analyst at Samsung Electronics America and a Senior Data Scientist at Verizon, where Rachelle excelled in data extraction and dashboard design. Rachelle also cultivated expertise in data analytics during a bootcamp at Thinkful, complementing a Bachelor of Arts in Comparative Literature from the University of California, Riverside. Throughout a diverse career, Rachelle has demonstrated a strong ability to improve workflows, manage projects, and provide actionable data insights across various industries.