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Amber Marcotte is a seasoned professional in Knowledge Management with extensive experience across multiple organizations. Currently serving as Principal Knowledge Manager at Veritone, Inc. since December 2021, Amber previously held the position of Principal Knowledge Engineer at Veritas Technologies LLC from February 2016 to January 2021, after the company's split from Symantec. Earlier experience includes roles at Symantec, where Amber also worked as Principal Knowledge Engineer, and at Hewlett Packard, where responsibilities included managing Knowledge Management processes and the Knowledge Centered Support Methodology, leading to significant cost savings. Additional experience at Mercury Interactive as a Knowledge Engineer and Support Engineer contributed to a robust foundation in technical support and knowledge solutions. Amber holds a Bachelor of Science in Computer Science from California Polytechnic State University-San Luis Obispo.