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Sushant Mulay is an experienced manager in technical and customer support, currently serving as Manager of Global Technical Support at Veritas Technologies LLC since February 2022. Previously, Sushant held the position of Manager of Global Customer Support at Cornerstone OnDemand, where responsibilities included leading a team of engineers, conducting performance reviews, and developing hiring and operational strategies. Sushant's extensive career also includes roles such as Senior Manager at Concentrix, Principal Technical Support Engineer at Veritas Technologies, and Senior Technical Support Engineer at Symantec, where expertise in backup and restore processes, product disaster recovery, and customer care policy implementation was demonstrated. Educational qualifications include a Bachelor of Engineering in Electronics and Communication from Savitribai Phule Pune University and a Diploma in Industrial Electronics from Sinhgad Technical Education Society's SVCP.