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Samantha McDougall is a seasoned executive with a proven track record in sales, services, and customer success, currently serving as Vice President at Verint since December 2012. With a strong focus on value creation, customer success, and experience management, Samantha has led teams that achieved significant improvements in renewal rates and revenue growth. Prior to Verint, Samantha held key roles at Bell Canada, Mcdougall Fraser Inc, and multiple positions at GotMarketing, contributing to strategic marketing, sales management, and operational consulting. Samantha's educational background includes a degree in Humanistic Studies from McGill University.