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Kelly Duong is an experienced Configuration Manager at Verifone, having previously served as a Deployment Support Engineer. Prior roles include Technical Support Engineer at Castles Technology International Corp., where responsibilities involved assisting customers with device issues, and a Part-time Associate at The TJX Companies, Inc. During an internship as an Application Developer at UPS, Kelly developed a Power BI dashboard for supply chain management, which enhanced productivity through data analysis. Kelly holds a Bachelor of Applied Science in Computer Science from Kennesaw State University and a Master of Business Administration in Management Information Systems from Georgia State University.