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Juliet Jonak is a Senior Manager at Vercel, currently leading a team of Safety Support Specialists. Previously, Juliet held positions at Kapwing and Mastermind Event, Inc., where Juliet excelled in customer success engineering and operations management. With a background in full-stack web development, Juliet has a strong track record of improving customer support response times, increasing sales, and developing strategic partnerships across organizations. Juliet's experience also includes leading teams in UX curriculum and videography roles. Throughout their career, Juliet has consistently achieved high performance and organizational impact, resulting in numerous promotions and recognition for their exceptional work.