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Erica Byrne is a highly skilled professional with extensive experience in customer success and support, currently serving as a Customer Success Manager at Verafin since August 2021, after initially joining the company as a Customer Support Specialist. Prior to this role, Erica worked as an Insurance Broker at Johnson Inc. from September 2015 to September 2021. Additional experience includes positions at Newfoundland Power as a Customer Account Representative, ClearStream Energy Services as a Payroll Administrator, and North American Construction Group in Administration and Payroll. Erica's career began at CEDA International as an HSE Administrator, demonstrating a strong foundation in customer service and administrative functions across various industries.