Subuhee Salman has a diverse work experience spanning several industries. Subuhee started their career at EXL Service as a Customer Service Executive, handling customer calls and inquiries. Subuhee then joined AHMSI India Ltd as a Team Leader, managing a team of customer service consultants and implementing new IVR logic. Subsequently, they joined Allscripts as a Product Support Manager, prioritizing business issues, recommending solutions, and implementing improvement initiatives. Subuhee later became a Sr. Technical Support Manager at Allscripts, overseeing technical support operations. Subuhee then transitioned to Microsoft as a Support Engineering Manager, responsible for managing support engineering operations. Currently, they serve as the Director of Product Support at Veradigm®, utilizing their expertise to provide support and guidance.
Subuhee Salman has a PGDBA degree in Business Administration, Management, and Operations from Symbiosis Center for Distance Learning, which they obtained from 2010 to 2012. Subuhee also holds a Bachelor of Computer Application degree in Information Technology from Barkatullah Vishwavidyalaya, completed from 2000 to 2003.
In addition to their formal education, Subuhee Salman has obtained several certifications throughout their career. These include certifications such as Microsoft Teams Essential Training, Project Management Foundations: Requirements, Certified Scrum Master, ITIL Service Operation, PRINCE2 Registered Practitioner, Lean Six Sigma Black Belt, ITIL Foundation, THE SEVEN HABITS FOR MANAGERS WORKSHOP, Six Sigma Green Belt, MS - Excel 2003 Basic & Advance Module, Core Visual Basics & Oracle, and a Certificate of Excellence in Personality Development and Professional Orientation. The specific years of completion for these certifications are not provided.
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