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Shelena H. is an experienced professional with a diverse background in customer experience, office management, and entrepreneurship. Currently serving as a Customer Experience Manager at Veracyte, Inc. since April 2022, Shelena also operates as an Entrepreneur and Resume Writer at Hye Quality Resumes, LLC. Prior roles include Office Manager at ERA Wilder Realty, where recognition as Office Administrator of the Year was achieved in 2020, and various administrative positions at Not Your Average Trainer® and Marine Corps Community Services, excelling in operations, marketing, public speaking, and performance coaching. Shelena's early career includes significant roles in career services and education at United Education Institute and Brightwood College, supported by studies at Kaplan University and Palomar College.