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Melanie Glawe is a seasoned leader with extensive experience in operational management and client services, currently serving as the Director of Solutions and Implementation at Venture Solutions Inc since September 2020. In this role, Melanie oversees the professional development and training of a remote team of Solution Architects and Implementation Project Managers, focusing on enhancing implementation processes and improving client experiences. Prior to this, Melanie held multiple leadership positions, including Director of Operations at Evolving Solutions, where operations were improved through strategic changes and team building, and Director of Client Services and Support at Convey, where project management and employee performance were optimized through effective training. Melanie's career began at Norstan Communications, where remote installation processes were streamlined, and includes other roles emphasizing operational excellence and customer service. Melanie’s educational background includes a degree in Medical Assistance from Nettleton College.