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Meghan Nichols is a User Research Lead at Ventera, where responsibilities include leading user research for a cloud-based application project for The Centers for Medicaid and Medicare. With a strong background in user research, Meghan has held positions as a Senior Lead User Researcher at Lumen Technologies and as a Senior User Researcher at Ventera, focusing on various qualitative research methodologies. Meghan's experience also includes leading user research for BD’s diabetes management mobile application and conducting usability studies for Cvent's enterprise products. An education in Graphic Design from James Madison University supports a diverse career that spans roles in graphic design, marketing, and project management.