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Glen Teel is a seasoned operations leader with extensive experience in managing diverse teams and improving business processes. Currently serving as a Senior Operations Manager at Ventech Solutions since November 2016, Glen has been instrumental in talent acquisition, employee development, and strategic planning for service desk operations, overseeing up to 159 employees. Prior to this role, Glen held the position of Process Improvement Consultant at Sammons Financial Group, where involvement in Lean and Six Sigma projects facilitated significant business enhancements. Glen also served as Senior Workforce Solutions Manager at Healthways, directing workforce management across multiple call centers, and has a background in technical instruction and network engineering. Educational qualifications include degrees in Network Engineering and Legal Writing.