Velvet Consulting is the leading consulting firm in assisting organizations in their customer orientation. Since 2004, thanks to our 250 Marketing enthusiasts people, we accelerate business performance by building a fullest and effective customer experience. Our global approach and the complementarity of our expertise, support the customer-centric, data and digital transformation of companies. From strategic orientations to operational and technological implementation.

We joined the WPP Group and Wunderman Thompson Network in July 2020 to enrich our marketing transformation expertise, with the multichannel excellence of the worldwide communication leader. 

We propose Agile interventions adapted to each context and sectoral issue through an innovative and integrated approach: HCX ™, for Hyper Customer eXperience. 

Our vocation: Generate value at all steps of customer experience. Our obsession: Results, nothing but results. Our commitment has been driven by 3 values: excellence, innovation, enthousiasm.

Consulting

Velvet Consulting

Robert Picarel

Eve Rauch

Desire Yao

Aurore Urban-Galindo

Alexandre Cordelier

Damien Schwob

Pauline Minako Korchia

Natalia Benrejdal

Alia Karaborni

Emmanuelle Evette

Marc de Thore

Nathalie Servier

Anne-Charlotte Argand

Antoine Majoros

Ricardo Catalano

Alice Landreau

Omar Lahlou

The Customer Experience and Marketing team at Velvet Consulting is dedicated to enhancing client engagement and satisfaction across all touchpoints. By leveraging their expertise in customer journey mapping and marketing strategies, they design and implement innovative solutions that drive customer-centric transformations for various sectors. Their agile approach ensures that clients achieve measurable results, reinforcing Velvet Consulting's commitment to excellence and innovation in the ever-evolving marketplace.

Customer Experience and Marketing

Data Activation and Insights Team

Leadership Team

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Customer Experience and Marketing

About

Team members

Other teams at Velvet Consulting

Data Activation and Insights Team

Leadership Team

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Customer Experience and Marketing

About

Team members

Other teams at Velvet Consulting

Data Activation and Insights Team

Leadership Team

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